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Directory of crisis services

 

​Crisis lines

  • Emergency Services – 000 – Ambulance, Police, Fire.
  • Family and Child Connect
    Family and Child Connect is a community based intake and referral service that helps at-risk and vulnerable families connect with the services they need to safely care for their children at home. The service helps families receive the help they need before their problems escalate, requiring Child Safety to intervene.
     13 Family or 13 32 64
  • Lifeline – 131114 – Free anonymous 24/7 generalist counselling that does not discriminate.
  • Suicide Call Back Service – 1300 659 467 – 10.00 am to 8.30 pm everyday – Referral line for people at risk of suicide, people caring for someone who is suicidal or people bereaved by suicide. Service offers six sessions of 50 minute telephone counselling over a period of up to six months.
  • Salvo Crisis Line – (07) 3831 9016 or (regional) 1300 363 622 – 24/7 – Crisis counselling when facing a crisis in your life, or if you are experiencing suicidal thoughts
  • Bush Crisis Line and Support Services – 1800 805 391 – 24 hr/day help for doctors and their families located in small rural or remote communities.
  • Crisis Care Unit – 1800 177 135 – 24/7 – Statewide telephone counseling and crisis intervention service offering professional help in the areas of child abuse & neglect, parenting problems, parent–child conflict, juvenile justice & other youth welfare issues.
  • Kids Help Line – 1800 55 1800 – For young people aged 5–25; free, confidential and anonymous counselling.
  • Poisons Information Line – 131126 – 24/7 – Information for poisoning due to prescription medication and more.
  • Sexual Assault Crisis Line – 1800 010 120 9.00 am – 1.00 am – Free, confidential telephone service for women who have been sexually abused or sexually assaulted at any time of their lives. Includes help for indigenous women, non–English speaking women and women living in rural and remote regions.
  • Women's Domestic Violence Line – 1800 811 811 – 24/7 – For women and their children experiencing domestic and/or family violence. Crisis intervention, support, information, advocacy, telephone counselling, referrals emergency refuge and shelter placements across Queensland

Help lines

  • Advocates for Survivors of Child Abuse – 1300 657 380 – 10.00 am to 3.00 pm, Monday to Friday – Information and support.
  • Alcohol and Drug Foundation Qld – (07) 3834 0200 – Psychological and educational services for problems related to addiction.
  • Alcohol and Drug Information Service – 1800 177 833 – 24/7 – Alcohol and drug information and counselling service.
  • Crisis Accommodation Support Inc – (07) 4951 4299
  • Domestic Violence Line (Women’s Line) – 1800 811 811 – 24/7 – Professional counselling, support & referral for women & children affected by domestic and family violence.
  • Family Drugs Support – 1300 368 186 – 24/7 – Help line for families experiencing drug related issues.
  • Legal Aid Queensland – 1300 651 188 – Legal assistance for financially and socially disadvantaged Queenslanders.
  • Mensline – 1800 600 636 – 9.00 am–5.00 pm Mon – Fri (answering machine after hours) – Professional counselling & support for men affected by domestic & family violence.
  • Parentline – 1300 30 1300 – 8.00 am–10.00 pm, 7 days – Professional counselling and support for parents and all who have the care of children.
  • Salvo Care Line – (07) 3831 9016 (Brisbane Metro) or 1300 363 622 24/7 – Telephone counselling service.
  • SANE Help line – 1800 187 236 – 9.00 am to 5.00 pm, Monday to Friday – Information and advice.
  • OnPsyche – 1300 659 350 – Bulk–billed psychologists
  • Women's Health Information Line – (07) 3839 9988 (Brisbane) or 1800 017 676 (Rest of QLD) 9.00 am–5.00 pm Monday, Tuesday, Thursday and Friday, and 12.30 pm–5.00 pm on Wednesday – Information, support and referral to health practitioners and services.
  • Women's Infolink – 1800 656 122 – 8.00 am to 6.00 pm, Monday to Friday – Free confidential information and referral about community organisations and government departments that exist to support women.
  • Youth & Family Support Service – (07) 3239 3292 10.00 am – midnight, 7 days a week – Support & counselling service for young people aged 10–17 & their families – Brisbane City region only.

Hospitals

  • Royal Brisbane and Women's Hospital and Health Service District – Inner North Brisbane Mental Health Service – (07) 3834 1605
  • Princess Alexandra Hospital – Triage Service – 1300 858 998
  • Grow Qld– 1800 558 268 – qld@grow.net.au – Helps fellow sufferers of mental illness or emotional distress recover their mental health and wellbeing through self–activation and friendly mutual help.
  • Queensland Injectors Health Network – 1800 172 076 – quihn@quihn.org.au – A statewide health service for illicit drug users, providing education groups, NSP's, counselling, detox, family support and social support services.
  • ARAFMI Queensland Inc – (07) 3254 1881 or 1800 35 1881 – Support services for families and friends of people with mental illness and/or psychiatric disability.